Help
Login for individual customers
Individual customers can log in with their username and password.
Activation of online subscription
Please click on "Log In" on the lefthand side of the screen. Go to the form
for individual customers, fill in at least two fields (for example, your
customer number and order number - often on the address label of your print
issues), click on "Search for individual subscription", enter your e-mail
and an arbitrary password (3 to 8 characters) and press "Activate individual
subscription". The activation will be confirmed on screen. You can write
down your username and password or print out the page.
Login for institutions
For institutions the access takes places by means of IP-filtering. This means
that you are identified by your IP number and there will be no login with
username and password. Ask your IT department for the IP address you are
online with.
Activation of online subscription
Please click on "Log In" on the lefthand side of the screen. Go to the form
for institutions, fill in at least two fields (for example, customer number
and order number), click on "Search for institutional subscription", enter
your e-mail and IP number(s).
If you have a single IP, please fill in the field "single IP". If you would
like to cover an IP range (several IPs in sequence), you can enter a start
IP and an end IP. The largest network you can define is a class-C network;
larger networks will require a separate license agreement.
The activation will be confirmed on the screen.
Cookies
Your access to our fulltext documents is controlled by cookies. This means
that your browser settings will have to be such that the browser accepts
cookies.
Internet Explorer and PDF Files
The online fulltext is supplied in the form of PDF files. A problem with
Internet Explorer 6 occasionally results in PDF files not loading correctly
in the browser window - only the source code is visible, not the PDF file.
If this happens, please close the window and try again by clicking on the
link once more, as this often solves the problem. If the problem persists,
we suggest you use a different version of Internet Explorer or a different
browser. Similar problems do not arise, as far as we are aware, with
Netscape 7.1 or with Internet Explorer 5.5 SP2.
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